In today's data-driven landscape, essential insights are hidden within every client interaction. Leveraging the power of artificial intelligence (AI), businesses can now efficiently interpret call transcripts to discover actionable business intelligence. AI-powered tools can identify customer feedback, highlight key trends, and even predict future … Read More

HMRC's Code of Practice 9 (COP9) outlines the guidelines for how taxpayers can effectively resolve tax issues with HMRC. It provides a clear process for managing these matters, aiming to secure fair and equitable outcomes for all parties involved. Essential elements of COP9 include: Interaction with HMRC through designated channels. Deadlines fo… Read More